Blog
2021 Kick-Off Webinar – BYOD and what’s new for this year!
Catch up with all the latest TigerTMS news and what’s coming in 2021 in our latest upcoming webinar.
Please choose a region applicable to you and your customers.
03/02/2021– EMEA (Europe, Middle East & Africa) 13:00hr UAE / 09:00hr UK local
04/02/2021 – USA 9:00hr PST / 12 Noon EST / 17:00hr UK local
17/02/2021 – France & Mediterranean (English language presentation) 10:00 CET / 09:00hr UK local
24/02/2021 – Germany (German language presentation) 10:00 CET / 09:00hr UK local
Register your interest using the form provided. As usual we expect demand to be high, so please register early.
No Apps, No Downloads, Better Guest Service
Every Hotel wants to increase revenues by offering better guest service. TigerTMS will show you how in this upcoming Webinar. Guests want to choose how they interact with hotels, and hoteliers need easy ways of promoting their services.
TigerTMS has developed ground-breaking and unique ‘Bring your own Device (BYOD)’ solutions to satisfy these requirements.
Find out how your hotel can benefit – join our 30 minute Webinar on any of the following dates:
11/11/2020 – EMEA (Europe, Middle East & Africa) 10.00 (UK) / 14.00 (Dubai)
18/11/2020 – USA 08.00AM (PST) / 11.00AM (EST)
25/11/2020 – France (French language presentation) 10.00 (CET)
02/12/2020 – Germany (German language presentation) 10.00 (CET)
Please register your interest using the form provided. As usual we expect demand to be high, so please register early.
iPortal – New Mobility for Guests
The Covid pandemic has resulted in an increasing reliance on delivering services via the guests’ own mobile device, rather than traditional shared devices within the property. This satisfies guests’ needs for safety and mobility.
iPortal delivers hotel information, messaging, telephony client and auto check-out to the guest smartphone without the need to download an App.
Simply scan a QR code to access the iPortal that is the gateway to all of the applications a guest will ever need during their stay!
iPortal Demo
Open the camera on your phone and point it at the QR code to view the iPortal Demo.
If on a mobile device you can view the iPortal Demo direct here.
Key Features
- Easy access to hotel information & services
- No downloads
- Custom branding
- Revenue enhancing
- Messaging
- Speed dials
- Mobile Check-Out
Easy Setup Happier Guests
Hoteliers want solutions that deliver real value for their guests without the need for complex set-up processes. TigerTMS recognises this. Our mantra is “EASY TIGER”.
All of our solutions, employed by over 18,000 hotels globally, are designed for simplicity of installation and speed of delivery. The intuitive design is easily understood and the guest experience is immediately enhanced. Rapid assimilation leads to happier guests and increased hotel revenues.
Generate Additional Revenue
Upsell additional services (critical period between booking & check-in) and cross-sell 3rd Party services —taxi, restaurants, theatre etc.
Enhance Guest Experience
Easy engagement with hotel staff via voice or messaging and no App to download. Customise with your branding.
Save Money
Replace traditional hotel directory and make ongoing changes via inclusive Configuration Manager.
Play Video
iPortal Functionality
Hotel Information
Replace your expensive traditional hotel directory and deliver straight to your guest. Customise information in real-time to upsell hotel products and services. The iPortal Configurator makes it easy to add / remove content to support promotions and Hotel events.
Associated Services
iPortal can be used to promote associated services – such as taxis and restaurants – thereby providing the hotel with additional incremental income through referral programmes.
Messaging
Seamless engagement with your guests. Should a guest have any issues before or during their stay, they can interact directly with hotel staff, even sending photos of their concerns. Each request is routed automatically to the most appropriate department to resolve in a fast, efficient manner.
Speed Dials
Integration with the hotel telephone system means that iPortal provides custom speed-dial buttons for guests to contact the hotel function of their choice – e.g. room service, concierge.
Express Check-out
Integration with the Hotel PMS means that guests may check-out using iPortal on their smartphone without queuing at reception.
Request Call Back
Request a Call Back using the form below and one of our product specialists will be in touch to assist you.
The Power of 2
Solutions designed from the ground up to help you succeed in a post-COVID world, delivering services via the guests’ own mobile device, rather than traditional shared devices in the hotel.
iNotify– An intelligent messaging platform that integrates hotel systems with apps (e.g. WhatsApp) already resident on the guests’ mobile handset. iNotify is ideal for receiving, managing and tracking guest service requests.
iConnect LITE – Enables the guests’ own mobile handset to become an extension of the hotel telephone system. iConnect LITE is used in addition to or instead of the guest room phone to allow full voice mobility both inside and outside the property.
Complete End-End Solution
Hoteliers want solutions that deliver real value for their guests without the need for complex set-up processes. TigerTMS recognizes this. All of our solutions are designed for simplicity of installation and speed of delivery. The intuitive design is easily understood and the guest experience is immediately enhanced. Rapid assimilation leads to happier guests and increased hotel revenues.Available on a monthly subscription basis, which can be flexed up or down, the number of connected users is controlled by the hotel for maximum return on investment.
- No downloads.
- Uses existing apps on guest device.
- GDPR compliant.
- Multi-language.
- Skills-based routing of requests.
- Escalation.
- Software as a Service.
iConnect LITE Key Features
- Compatible with all major telephone systems.
- IOS & Android Support.
- Optimizes smartphone battery life.
- Works over WiFi and GSM Networks.
- Hotel specific branding available.
- Flexible licensing.
- Software as a Service.
TigerTMS September Events
We have our popular quarterly update webinars now open for registration. These will take place on four dates in September.
09/09/2020 – EMEA (Europe, Middle East & Africa) – 10am UK/1pm UAE
16/09/2020 – France – 10am French time
23/09/2020 – Germany – 10am German time
30/09/2020 – USA – 5pm UK, 9am PST and 12noon EST
This is a great opportunity for all our partners to find out what we are doing, and how we can help you succeed in a post COVID world.
Agenda
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Introduction
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Company Update – Latest TigerTMS News.
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Portfolio – Our rapidly expanding portfolio focusing on sales messages and benefits.
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What’s New – Our latest solutions, application & middle-ware developments.
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Roadmap – A look forward over the next 12 months and our plans for new releases.
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Summary – Further actions and updates to address the rapidly changing post-COVID hospitality market.
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Q&A
TigerTMS UK & UAE Event 7th July 2020
After the success of our first update webinar we are holding a second UK & UAE Business Update Webinar for those who could not attend our last or wish to catch up. This is a great opportunity for all our partners to find out what we are doing, and how we can help you succeed in a post Covid world.
Tuesday 7th July 2020 10AM UK / 1PM UAE.
Agenda
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Introduction.
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Company Overview – The story of the MBO from Mitel and an overview of the company.
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Existing Portfolio – Recap on the portfolio focusing on sales messages and benefits.
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Roadmap – A look forward across the next 12 months and our plans for new releases.
-
New Applications – First look at iNotify, our soon to be released messaging app.
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Summary – Immediate actions to address the Post Covid hospitality market.
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Q&A.
Introducing iConnect LITE. New Mobility for Guests
In the post-COVID world, there will be an increasing reliance on delivering services via the guests’ own mobile device, rather than traditional shared devices within the property.
iConnect LITE allows hotels to easily integrate guest mobile handsets with their own telephone systems.Competitive pricing makes iConnect LITE a viable solution for all types of hotels.
Key Features
- Integration with all major telephone systems.
- IOS & Android Support.
- Optimizes battery life.
- Works over WiFi and GSM Networks.
- Hotel specific branding.
- Software as a Service.
Play Video
Easy Set Up – Happier Guests
Hoteliers want solutions that deliver real value for their guests without the need for complex set-up processes. TigerTMS recognizes this.
All of our solutions are designed for simplicity of installation and speed of delivery. The intuitive design is easily understood and the guest experience is immediately enhanced. Rapid assimilation leads to happier guests and increased hotel revenues.
Available on a monthly subscription basis, the number of connected users is controlled by the hotel for maximum return on investment.
TigerTMS Nordics, Russia & CIS Event 18th June 2020
We are holding our first Nordics, Russia & CIS Business Update Webinar since we gained our independence from Mitel. This is a great opportunity for all our partners to find out what we are doing, and how we can help you succeed in a post Covid world.
Thursday 18th June 2020 10AM – 12noon.
Agenda
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Introduction.
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Company Overview – The story of the MBO from Mitel and an overview of the company.
-
Existing Portfolio – Recap on the portfolio focusing on sales messages and benefits.
-
Roadmap – A look forward across the next 12 months and our plans for new releases.
-
New Applications – First look at iNotify , our soon to be released messaging app.
-
Go to Market – Our go-to-market model and how partners can benefit.
-
Q&A.
TigerTMS Germany Event 16th June 2020
We are holding our first German Business Update Webinar since we gained our independence from Mitel. This is a great opportunity for all our partners to find out what we are doing, and how we can help you succeed in a post Covid world.
Tuesday 16th June 2020 10AM – 12noon.
Agenda
-
Introduction
-
Company Overview – The story of the MBO from Mitel and an overview of the company.
-
Existing Portfolio – Recap on the portfolio focusing on sales messages and benefits.
-
Roadmap – A look forward across the next 12 months and our plans for new releases.
-
New Applications – First look at iNotify – soon to be released messaging app.
-
Go to Market – Our go-to-market model and how partners can benefit.
-
Q&A.
TigerTMS USA Event 24th June 2020
We are holding our first USA Business Update Webinar since we gained our independence from Mitel. This is a great opportunity for all our partners to find out what we are doing, and how we can help you succeed in a post Covid world.
Wednesday 24th June 2020 12noon EST / 9AM PST / 5PM UK.
Agenda
-
Introduction.
-
Company Overview – The story of the MBO from Mitel and an overview of the company.
-
Existing Portfolio – Recap on the portfolio focusing on sales messages and benefits.
-
Roadmap – A look forward across the next 12 months and our plans for new releases.
-
New Applications – First look at iNotify, our soon to be released messaging app.
-
Go to Market – Our go-to-market model and how partners can benefit.
-
Q&A.