InnLine Report

This document is for the sign-off for Connected Guests InnLine Voicemail/Auto Attendant. It has been designed to provide the installer and the customer with a guided schedule of features available and tested.

 

This document should be completed at the end of the installation process and a copy should be submitted to the customer. It will automatically be sent to the installations department.

 

Please also submit a copy of the TigVer and generated test reports for each job to installations@tigertms.com at the completion of each installation.

    CUSTOMER DETAILS



    INSTALLATION DETAILS


    SYSTEM INFORMATION


    INSTALLATION

    Hardware Fitted / Network Connected / Cabling Complete (required)
    YesNoN/A

    Software Installed on Server (required)
    YesNoN/A


    STAFF VOICEMAIL

    Staff Mailboxes Configured (required)
    YesNoN/A

    Instruction Sheets Provided (required)
    YesNoN/A

    Test Calls Made and Voicemail Left Successfully (required)
    YesNoN/A

    Voicemail Can Be Retrieved (required)
    YesNoN/A

    User Can Change PIN Number (required)
    YesNoN/A

    M/W Light Functional (required)
    YesNoN/A


    AUTOATTENDANT

    4 Simultaneous Calls Answered Successfully (required)
    YesNoN/A

    Welcome Message Correct (required)
    YesNoN/A

    Menu Messages Configured (required)
    YesNoN/A

    Call Divert Setup OK (required)
    YesNoN/A

    Access to Staff Mailbox Using key (*) (required)
    YesNoN/A

    Night and Day Menus Configured if Required (required)
    YesNoN/A


    GUEST VOICEMAIL

    Guest Mailboxes Configured (required)
    YesNoN/A

    Guest Mailbox Checked in Through TigerTMS Integration (required)
    YesNoN/A

    Default PIN Set (required)
    YesNoN/A

    Guest Tutorial Offered (required)
    YesNoN/A

    Check In Message Configured if Required (required)
    YesNoN/A

    M/W Light Functional (required)
    YesNoN/A

    Mailbox Closed and Messages Deleted on Checkout (required)
    YesNoN/A


    WAKEUP

    Wakeup Calls Set Through TigerTMS Integration (required)
    YesNoN/A

    Wakeup Clears Upon Delivery (required)
    YesNoN/A

    Wakeup Failure Deliver Configured i.e. Printout/Call Operator (required)
    YesNoN/A

    Wakeup Retries Configured (required)
    YesNoN/A

    Manual Wakeup Configured (required)
    YesNoN/A

    View/Print Wakeup Report Shown(required)
    YesNoN/A