No Apps, No Downloads – Just Better Guest Service

No Apps, No Downloads – Just Better Guest Service

No Apps, No Downloads – Just Better Guest Service

iPortal is a unique solution, with no set-up costs, that can boost hotel revenues by generating additional bookings and enhance the guest experience by providing your guests with all the hotel information they need, directly to their own mobile devices, without the hassle of downloading an App.

 

Our zero footprint approach provides a simple QR-Code that users scan with their smartphones to access your custom branded Guest Services Solution, displaying all the information and services they will need during their stay, including having the ability to message* or call** the hotel directly.

 

Use iPortal to provide easy access to all your hotel’s information and promote the facilities on offer, completely removing the need for the traditional hotel directory.

 

A Perfect Sales Tool to Boost Your Bookings
Include the iPortal QR-Code in your advertising to allow prospective customers the opportunity to view the amenities on offer at your hotel, to ask questions via chat messaging or by calling the property, and to book their reservation easily on-line.

Create an Enhanced Service for Your Guests For those who wish to provide a more inclusive experience, once checked-in, iPortal can integrate and connect the guest through to the property PMS via our powerful iLink integration middleware, enabling additional functionalities such as view bill and auto check-out. Personal service is assured with onward integration to messaging* and telephony**, and iPortal becomes the users’ digital assistant for the duration of their stay.

On the right you can see a real time demo of a iPortal site. With iPortal you can build your site exactly how you want using our online configurator tool.

 

You can also open this iPortal to view on your mobile by pointing it’s camera at the QR code. This is how a guest would open the site.

Key Features

iPortal utilises the latest technology to support 21st century travellers who are accustomed to using their mobile devices to obtain instant access to information, and communicate with hotel staff:

  • Remove expensive traditional hotel directories and provide easy access to all your hotel’s information and promote facilities on offer
  • Fully branded hotel information, including services that drive additional revenue (such as restaurant bookings, spa treatments, bar services and deals, events, and much more)
  • Integration with your PMS and voice and messaging systems enables guests to use speed dial and messaging functions and interact directly and with ease to your hotel staff
  • Enhanced messaging* enables multiple agents to answer guests messages via the chat facility so your guests queries will never be missed.
  • Guests with direct access to room service, concierge and reception often experience an enhanced service and leave better reviews
  • Enable guests a speedy check out with the auto-express check-out facility

iPortal is easy to set-up and manage with our online configurator – you no longer need to engage outside companies and spend precious revenue developing an App. iPortal has been designed to be used by hotel staff who are able to add and change buttons, fonts and branding, with a few simple clicks.

Pricing

Development costs for traditional downloadable Apps are beyond the reach of many of hotels. iPortal breaks the mould. It is priced to enable hotels to build their own solution, providing more functionality than existing Apps, at a cost they can afford.

iportal
Subscription Plan 1
1 to 99 Rooms

$99 USD / €85 Euro / £75 GBP
per Month ^
iportal
Subscription Plan 2
100 to 249 Rooms

$199 USD / €170 Euro / £150 GBP
per Month ^
iportal
Subscription Plan 3
250+ Rooms

$349 USD / €295 Euro / £255 GBP
per Month ^
iportal
Subscription Plan 1a
1-99 Rooms

$990 USD / €850 Euro / £750 GBP
per Year ^
discount
iportal
Subscription Plan 2a
100 to 249 Rooms

$1990 USD / €1700 Euro / £1500 GBP
per Year ^
discount
iportal
Subscription Plan 3a
250+ Rooms

$3490 USD / €2950 Euro / £2550 GBP
per Year ^
discount

Benefits Summary

  • GENERATE ADDITIONAL REVENUE: Upsell additional services (critical period between booking & check-in) and cross-sell 3rd Party services —taxi, restaurants, theatre etc.
  • ENHANCE GUEST EXPERIENCE: Easy engagement with hotel staff via voice or messaging and no App to download. Customise with your branding.
  • SAVE MONEY: Replace traditional hotel directories and make ongoing changes using the iPortal Configurator.
Speak to an iPortal expert

    *Enhanced Messaging
    Requires iPortal Messaging Subscription. Costs are charged per agent per month. The number of guests accessing the service is unlimited.

     

    **Telephony Integration
    You may require additional third-party equipment, free assistance from TigerTMS is included within the iPortal subscription.
    iPortal has a full Certified Integration with the Mitel MiVoice Telephony Platform as standard.

    ^Displayed prices may incur local taxes, aligned to the billing country