Generate Revenue
TigerCloud Generates Revenue
Take the pain away from sourcing, installing and maintaining premise based guest management systems with our extensive range of hosted cloud solutions.
The very best solution for guest management in any hotel would be hosted and managed by the people who created it. Why not let our team of revenue and guest management experts look after your daily connectivity.
With our TigerCloud SaaS (software as a service) solution you no longer require server hardware on site. Server hardware is instead hosted in our secure data centers where TigerTMS manage all the day to day maintenance and running of the solution, this provides you great advantages in costs and flexibility.
TigerCloud SaaS Architecture
TigerCloud is highly flexible and resilient allowing interfacing to every part of your infrastructure via our ‘unique to the industry’ iLink Service Bus.
Why choose TigerCloud?
Lower up-front cost
TigerCloud is subscription-based and has no expensive up-front licence fees resulting in lower initial costs. TigerTMS manages the IT infrastructure that is running your solution, which brings down fees for hardware and software maintenance.
Quick deployment
TigerCloud and its suite of unique applications are already installed and configured in our secure cloud. This minimises common delays resulting from traditional software deployment and reduces engineering time to bare minimums.
Easy Upgrades
TigerTMS deal with the hardware and software updates, deploying upgrades centrally to the hosted applications and removing workload and responsibility from you.
Accessibility
Your authorised staff members can access TigerTMS software 24/7 via secure web browser, this allows access from a wide range of devices and from anywhere in the world. Daily reporting tasks can be automated and data generated sent direct to staff members.
Scalability
As your business grows so does TigerCloud. With our team of IT SaaS experts on hand 24/7 your solution will always adjust to the demand of your growing business ensuring our guaranteed level of service (SLA) are always exceeded.
Security
Handling sensitive data both from your staff and guests dictates system security is our primary concern. TigerCloud is designed and deployed from the ground up with this in mind.
Primary Data Centre
TigerCloud is housed within the most advanced and resilient network in the UK, meaning you get unrivalled performance and security, backed by industry leading SLAs and 24/7 managed support.
Our Data Centre hosts route over 300 Gigabits per second of traffic at peak times and have over 1 Tbps of internet capacity available at any time.
With multiple Points of Presence in Europe,the Middle East, North America and Asia-Pacific, allows connection to a huge range of Tier 1 networks.
Key Features
Tier Rating – 2
IT Space – 631 m²
Interconnectivity
2 x Diverse Network Entry Points
Tier 1 Connections
Direct Peering Connections – LINX, Telehouse, Equinix
Private Network Ring Connecting
Private Network Ring Resiliency – N+2
Security
CCTV & Intruder Detection Systems – Full site
Access to Site – 24/7
Access Control – Security card all areas
Technical Operations
Technical Engineers On site – 24/7
Group NOC – 24/7
Critical Engineering Specialists – 4 hr SLA
Environmental
Cooling Systems – N+1
Temperature Controlled Rooms – 24°C +/-2°C
Fire Detection Systems – Dual zone double knock system
Aspirating Smoke Detection System
Full Gas Suppression System – All critical areas
Under Floor Leak Detection System
Power
Site Capacity – 300kW
Rack Distribution – Dual feed single phase delivery
UPS Resiliency – N+1- c/w battery backup
Generator Resiliency – N
Data Centre Certifications
Our TigerCloud hosts hold the follow certifications –
ISO 9001:2015
Quality Management System.
ISO 27001:2013
Information Security Management System.
ISO 22301:2012
Business Continuity Management System.
ISO 20000:2011
IT Service Management System.
ISO 14001:2015
Environmental Management System.
ISO 50001:2011
Energy Management System.
ISO 27017:2015
Cloud Service Information Security Controls.
ISO 27018:2014
Protection of Personal Identifiable Information in the cloud.
ISO 27032:2012
Cybersecurity Techniques.
ISO 27040:2015
IT Security Storage Guidelines.
ISO 17789:2014
Cloud Computing Architecture.
ISO 38505:2017
Governance of IT data.
BS 10012:2017
Data Protection (PIMS).
ISO 31000:2018
Risk Management Principles.
ITAR Registered. PCI DSS Compliant. Health and Social Care Network (HSCN) Compliant. UK Data Protection Register.