We are pleased to announce the publication of our new TigerTMS White Paper…
A pragmatic and effective means to:
- Improve communications between Guest and Hotelier.
- Enhance the Guest experience.
- Maximise Guest satisfaction and spend from point of booking to check-out.
- Increase the volume and value of Social reviews.
Since early 2020, Covid19 has majorly impacted the Hospitality Industry. As we return to the “new norm”, the importance of effective and timely communication with Guests has never been higher – their level of confidence in Hoteliers ability to effectively manage the risk of infection can make the difference in a booking turning into a stay as opposed to a costly cancellation. Once checked-in, ensuring that a Guest has a great experience and encouraging them to share that across their social circles, is one of the most powerful tools any Hotelier can use to positively influence future occupancy and room rates in today’s environment.