Stop missed calls and front-desk overload
Every call answered 24/7, in any language. Reduce pressure on your front desk and improve guest response times — without adding headcount.
See how AskTiger answers →
AI-first hospitality technology
Hotel AI that answers the call — and connects to the systems behind the stay
The guest experience runs on AskTiger — a world-class AI voice agent, agent builder, and full-journey messaging. The hotel runs on iLink — 275+ certified integrations connecting your PMS to everything else. One platform, trusted by 10,000+ properties for 40+ years.
10,000+ hotels worldwide
275+ certified integrations
Hotels & cruise lines
USA · UK · Germany · Dubai
24/7Calls answered, every language
AskTiger
Handling the guest at every step
Service level 96%
Powered by iLink · 275+
AskTiger Live · Incoming call, Room 412
Hi — could we get a 6:30 wake-up call and book a table at the rooftop restaurant tomorrow?
AskTiger · AI Voice AgentOf course. Wake-up set for 6:30 AM, and you're confirmed for two at Vela Rooftop at 7:30 PM. Shall I add a taxi to the marina afterwards?
Perfect — yes please!
PMS syncedUpsell capturedTicket → Service Desk
Powered by iLink · 275+ certified integrations
+RevenueMissed calls → bookings & upsells
10,000+ properties, connected through iLink — the brand standard for the world's most demanding operators
Marriott International
IHG Hotels & Resorts
Accor
Wyndham
Radisson Hotel Group
Four Seasons
Mandarin Oriental
Virgin Voyages
Princess Cruises
Viking Cruises
The Balmoral
TIME HotelsMarriott InternationalIHG Hotels & ResortsAccorWyndhamRadisson Hotel GroupFour SeasonsMandarin OrientalVirgin VoyagesPrincess CruisesViking CruisesThe BalmoralTIME Hotels
The Integration Moat
Name a system. We already speak to it.
Hundreds of certified interfaces across PBX, voicemail, PMS, HSIA, energy management, IPTV, casting and more — built and battle-tested over 40 years.
275+Certified integrations on one platform
10,000+Hotels & ships running TigerTMS
40+ yrsHospitality engineering expertise
4Global offices: USA, UK, Germany, Dubai
Find your path
Built for everyone who runs the property
Hotel technology isn't bought by one person. Whatever your role, AskTiger and iLink solve the problem in front of you.
Connect the stack you already run
Wire PMS, PBX, Wi-Fi, IPTV, room control, guest apps, and service systems through iLink — no rip-and-replace, no new silo to manage.
Explore iLink integrations →Turn interactions into measurable revenue
Recover missed booking calls, capture upsells on spa, dining and upgrades, and make every guest interaction a measurable revenue moment.
Talk revenue impact →
The buying argument
Most hotel AI can talk. AskTiger can act.
TigerTMS is the connected AI layer for hotels — answering every guest, automating every request, and syncing with the systems your property already runs. A standalone assistant can tell a guest the spa hours. AskTiger can book the slot, post the charge, set the wake-up, and confirm it back — because iLink connects it all.
Standalone hotel AI
Talks
- – Answers FAQs and general questions
- – Escalates to staff when it's stuck
- – May not reach PMS, PBX or POS
- – Adds another system to manage
AskTiger + iLink
Acts
- ✓ Answers calls and messages, 24/7
- ✓ Books, posts charges and routes requests
- ✓ Syncs with PMS, PBX, POS & service systems
- ✓ Works with the stack already on property
Integrations are why our AI can act, not just chat.
Introducing the AskTiger AI Suite
One AI platform for the entire guest journey
AskTiger has grown beyond the AI call agent. It's a complete, hospitality-trained AI engagement suite — voice, messaging, automation, and operations — natively wired into your PMS, PBX, and 275+ hotel systems through iLink.
AI Voice Agent
The most natural-sounding AI voice in hospitality answers every external and internal call — 24/7, in the caller's language — and converts missed calls into revenue.
Custom AI Agent Builder
Design your own AI agents — your brand voice, your knowledge base, your workflows — and deploy them to voice and messaging channels without code.
Guest Messaging — Full Journey
Engage guests from booking to post-stay on WhatsApp, SMS, and web chat. Pre-arrival upsells, in-stay requests, post-stay surveys — automated and multilingual.
Service Dashboard
One command center for staff: every message, call summary, and service request in a single inbox — routed, prioritized, and tracked to resolution.
Forty years in hospitality
Built on telephony. Reinvented for AI.
1980s
Telephony pioneers
Call management built for hotels
1990s–2000s
The integration era
iLink becomes the most-deployed middleware
2010s
Global brand standard
Across IHG, Marriott and leading cruise lines
2023
Joins Aspire Software
Global scale, permanent backing
Today
The AI-first chapter
AskTiger: voice, agents, messaging
The Proven Core
The infrastructure behind every great stay
AI is only as good as the systems it can reach. TigerTMS's core platform has run hotel and cruise communications for four decades — and it gives AskTiger superpowers no standalone AI vendor can match.
›
iLink
The world's most widely deployed hospitality middleware — one platform, hundreds of certified interfaces.
Explore →›
iCharge
Enterprise communications management with analytics, call accounting, and iAlert intelligent alerting.
Explore →›
innLine
Feature-rich voice messaging and guest wake-up, now extended by AskTiger's AI voice.
Explore →›
iPortal
Award-winning, QR-based mobile guest services — no app download required.
Explore →
Built For Your World
Two industries. One obsession: the guest.
From boutique to brand standard
Hotels & Resorts
From a single independent property to multi-thousand-room flagships, TigerTMS connects front desk, back office, and guest room — and puts an AI concierge on every phone line.
Marriott · IHG · Hilton · Hyatt · Mandarin Oriental · Four Seasons Connectivity that sailsCruise Lines
Purpose-built for life at sea: resilient routing, cabin telephony, crew and guest messaging, and integrations engineered for maritime connectivity.
Virgin Voyages · Princess Cruises · Viking
Proof, Not Promises
Loved by the people who run the floor
"We've been using TigerTMS solutions for over ten years; the quality of the products is testament to the few times we've had to call upon their support. They have never failed us."
"The solutions have a friendly user interface allowing staff to use the technology with ease, and any issues raised are resolved in a timely manner."
"The solution is so reliable, it provides us with the relevant services we require to support the successful running of our daily operations."
Hear AskTiger handle a real call.
Then let it handle yours.
Book a 30-minute demo with a hospitality technology expert. We'll play live AI call recordings, map your integration landscape, and show your revenue upside — no obligation.