iGuest
Real-time guest information and notifications, purpose-built for Mitel PBX environments — guest name display, status, and service notifications at the handset.
Platform
Forty years of hospitality engineering, one platform
The TigerTMS core platform is the operating layer for hotel and cruise communications: middleware, call management, voice messaging, guest services, and operations — proven across 10,000+ properties and now powering the AskTiger AI Suite.
The Big Four
The systems your property runs on
Middleware
iLink — Hospitality Middleware
The world's most widely deployed hospitality middleware. iLink is the PMS middleware and hotel interface connectivity layer — PMS to PBX, voicemail, WiFi, TV and beyond — linking TigerTMS products and hundreds of other hotel applications, with more certified interfaces on one platform than anywhere else, on-premise or via the cloud.
- PMS at the center: Oracle OPERA, Mews, Cloudbeds, Infor, Shiji, Apaleo & more
- Connects PBX, voicemail, HSIA, EMS, IPTV, casting, POS, door locks
- Cloud or on-premise deployment, virtualization-ready
- The data backbone that lets AskTiger act, not just answer
Most deployed worldwideCloud / On-prem
iLink
PMS ⇄ 275+ certified systemsOne platform
iCharge
Calls · Charges · Analytics+ iAlert intelligent alerts
Call Accounting & Communications Management
iCharge Enterprise with iAlert
Enterprise-grade hotel call accounting and communications management with call analytics and reporting. Track, rate, and post every call to the PMS; surface insight on usage; and let iAlert intelligently flag the calls that demand attention — including emergency call alerts.
- Call accounting, rating, and PMS posting
- Data analytics and scheduled reporting
- iAlert: intelligent and emergency call alerts
- Proven at flagship properties like Mandarin Oriental Munich
Voice Messaging
innLine — Voice Messaging & Wake-up
The feature-rich voice messaging and guest wake-up solution hotels have relied on for decades — extremely reliable hardware and software, trusted in continuous service at properties since 2009 and earlier. Now seamlessly extended by AskTiger's AI voice.
- Guest and staff voice messaging
- Automated, verified guest wake-up calls
- Rock-solid reliability with rapid support response
- Natural upgrade path to AI-handled wake-ups via AskTiger
innLine
Wake-up: Room 412 · 6:30 AMConfirmed ✓
iPortal
Scan · Browse · RequestNo app download
Mobile Guest Services
iPortal — Digital Guest Compendium
The award-winning digital guest compendium and QR code guest services solution. Guests scan, browse, order services, and chat — instantly, in their language, with nothing to download. A no-app hotel guest portal for mobile guest services, pairing natively with AskTiger Guest Messaging.
- QR-code access from any room or venue
- Digital compendium, F&B ordering, service requests
- Multilingual by default
- Zero-friction: no app store, no login walls
The Supporting Cast
Specialist tools that finish the job
iSurf
Simple, secure guest WiFi access management, integrated with your PMS for friction-free authentication and billing.
iReadyRooms
Housekeeping, maintenance, and lost & found workflows that keep rooms ready and service levels sharp — feeding directly into the AskTiger Service Dashboard.
ioBufferPro
Resilient communications routing that keeps data flowing between critical systems — even when networks don't cooperate. Essential at sea.
One platform. Every system connected.
Tell us what's in your stack — we'll show you exactly how iLink and the TigerTMS platform tie it together, and what AskTiger can do once it's connected.