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Company

Forty years of hospitality. An AI-first future.

TigerTMS has been engineering hotel and cruise communications since the era of the telex. Today, as part of Valsoft Corporation, we're bringing that same operational obsession to the AI generation of guest experience.

Our Story

Built on telephony. Reinvented for AI.

Few companies in hospitality technology can claim four decades of continuous specialization. TigerTMS earned its place as a brand standard the slow way: certified interface by certified interface, property by property, ship by ship. That depth is exactly why our AI works where others stall — AskTiger inherits 275+ live integrations on day one.

In 2023, TigerTMS joined Valsoft Corporation, a global acquirer and operator of vertical market software companies. Valsoft's buy-and-hold-forever model means long-term investment in product, people, and support — not private-equity churn.

1980sHospitality telephony pioneers

TigerTMS begins building call management and communications systems purpose-built for hotels.

1990s–2000sThe integration era

iLink becomes the world's most widely deployed hospitality middleware; iCharge and innLine become category staples.

2010sGlobal brand standard

Adopted across IHG, Marriott, Hilton, and the world's leading cruise lines; offices across four regions.

2023Valsoft acquisition

TigerTMS joins Valsoft Corporation's hospitality portfolio, gaining global scale and permanent backing.

TodayThe AI-first chapter

AskTiger launches and expands into a full AI suite: voice agent, agent builder, guest messaging, and service dashboard.

How We Operate

The standards behind the brand standard

01

Hospitality only

We don't dabble. Every product decision is made for hotels and cruise lines — their brand standards, their night audits, their guests.

02

Reliability is the feature

Customers describe going years without a support ticket. When they do call, our response speed is the thing they quote back to us.

03

Integrate, never isolate

We win by connecting the systems you've chosen — not by holding your data hostage or forcing rip-and-replace.

04

AI with accountability

Human-in-the-loop escalation, full audit trails, and self-learning that flags what it doesn't know instead of guessing.

Global Reach, Local Expertise

Follow-the-sun support, wherever you operate

Teams on the ground in every major hospitality market, with the stability of a global software group behind them.

USAAmericas sales, deployment & support
Americas
United KingdomGlobal HQ · Ringwood, Hampshire
HQ · EMEA
GermanyCentral Europe engineering & support
DACH
DubaiMiddle East, Africa & Asia operations
MEA · APAC
Partner Voices

Trusted by the channel, too

★★★★★

"By responding to client questions and issues out of hours and over the weekend, Tiger staff resolved the problems and got the PMS integration working. Kudos for the willingness to go above and beyond."

Laura IsaacsProject Coordinator · TSAChoice
★★★★★

"Using iLink in a virtual environment brings reductions in hotel operational expenses in many ways. The technical support we get from TigerTMS is excellent."

Mazhar SyedPresales Engineer · Tawasol Technology
★★★★★

"Their support, expertise, and prompt responses made the process smooth and efficient — ensuring everything was properly configured."

Oleksandr ChalyiTechnical Director · InfoTel Group LLC

Forty years in. Just getting started.

Meet the team building the AI-first future of hospitality technology — backed by Valsoft, trusted by the world's biggest brands.