AI that speaks the language of hospitality
AskTiger is hospitality's purpose-built AI engagement suite: a 24/7 hotel AI voice agent — your AI receptionist and concierge for missed calls and reservation lines — plus a no-code AI agent builder, guest messaging for the entire journey, and a service dashboard for your teams, all connected to your PMS and 275+ hotel systems through iLink.
From the first ring to the final review
AI Voice Agent
The most realistic AI voice assistant for hotels answers every enquiry — external reservations and in-house guest calls alike — with natural, professional, human-like speech. No hold music, no voicemail, no missed revenue. Ever.
- 24/7 intelligent response, regardless of language or timezone
- Converts missed calls into bookings and upsell opportunities
- Smart escalation: seamlessly forwards to live agents when needed
- PMS-integrated for truly personalised interactions
- Handles bookings, room service, wake-ups, and service requests
- Self-learning: flags unknown questions to grow the knowledge base
Custom AI Agent Builder
Every property is different — your AI should be too. The Agent Builder lets your team design, train, and deploy bespoke AI agents in your brand voice, on your knowledge, for your workflows. No developers required.
- No-code design studio with persona and tone controls
- Train on menus, guest directories, SOPs, and local knowledge
- Specialist agents: concierge, spa, F&B, group sales, engineering
- Deploy to phone lines, web chat, and messaging channels
- Guardrails, approvals, and full audit trail built in
Guest Messaging — Full Journey
Reach guests where they already are. From the moment a booking lands to the post-stay review request, AskTiger automates beautiful, on-brand, multilingual messaging across the channels guests actually open.
- WhatsApp, SMS, email, and web chat in one platform
- Pre-arrival: check-in prep, upgrades, spa & dining upsells
- In-stay: instant answers, requests, and proactive notifications
- Post-stay: surveys, reviews, and win-back campaigns
- Instant AI translation across 35+ languages
Service Dashboard
The command center for your front office, concierge, and engineering teams. Every conversation, AI call summary, and service request flows into one omnichannel inbox — routed to the right team, tracked to resolution.
- Single inbox across every channel and AI agent
- Service request routing, ownership, and SLA tracking
- AI-drafted replies for one-tap staff approval
- Connects to iReadyRooms for housekeeping & maintenance
- Reporting: peak times, sentiment, conversion, team performance
AskTiger, live on the line
Real call recordings. No scripts, no edits — just AskTiger handling the moments that matter.
24/7 uptime on reservation bookings — a complete enquiry-to-confirmation call.
▶ Listen to the callHow AskTiger increases in-stay revenue with effortless room service ordering.
▶ Listen to the callAskTiger accommodating guest wake-up requirements, naturally.
▶ Listen to the callA guest reports a TV issue — AskTiger logs the ticket and reassures the guest.
▶ Listen to the callThree reasons GMs say yes
Turn missed calls into bookings. Offer restaurant, spa, and late-checkout upsells on every interaction, and cross-sell third-party services like taxis and theatre tickets.
Relieve teams from repetitive questions and high call volumes. 100% uptime means immediate engagement for guests — no call waiting, no voicemail backlog.
Intelligent escalation to live agents, full reporting on unanswered questions, and analytics on peak call times and guest behaviour.
Ready to put AskTiger on your line?
Book a live demo: hear real call recordings, see the agent builder, and get a personalised revenue projection for your property.