"We have been using TigerTMS's innLine product since 2009 and have always been happy with the solution. Both the hardware and software is extremely reliable."
Two industries. One obsession: the guest.
Hospitality isn't a vertical we serve — it's the only thing we do. Forty years of hotel and cruise specialization means TigerTMS understands brand standards, night audits, drydocks, and the 2 AM wake-up call that absolutely cannot fail.
Hotels & Resorts
Trusted by over 10,000 hotels worldwide — and a brand standard for some of the largest hotel groups on earth.
Marriott · IHG · Hilton · Hyatt · Accor · Wyndham · Radisson · Mandarin Oriental · Four SeasonsThe platform brand standards are written around
Whether you run a 40-room independent or a 2,000-room flagship, the requirements are the same: every system talking, every call answered, every guest request closed. TigerTMS delivers all three — with AskTiger now adding an AI concierge to every line.
White-glove guest experience with the reliability the Balmoral, Lanesborough, and Shelbourne have trusted for over a decade.
Hotel brand standard integrations: multi-property consistency and certified interfaces with corporate-mandated PMS and PBX stacks.
Complex outlets, spas, and activities? AskTiger upsells across all of them, and iLink keeps every charge posting where it should.
Connectivity that sails
Ships are floating cities with intermittent connectivity, thousands of cabins, and zero tolerance for downtime. TigerTMS is one of the few maritime hospitality technology providers genuinely proven at sea — running cruise cabin telephony, crew communications, and guest services for the world's most innovative cruise lines.
- ✓ Resilient routing built for satellite & intermittent links (ioBufferPro)
- ✓ Cabin telephony, wake-up, and voice messaging at fleet scale
- ✓ Crew and guest messaging across the entire voyage
- ✓ Integrations with shipboard PMS, ITV, and service systems
Virgin Voyages · Princess Cruises · Viking
Operators who've trusted us for decades
"From initial kick-off to go-live of our latest installation, the team at TigerTMS were professional, supportive and punctual. A complete success."
"We rarely have an issue with our solution from TigerTMS — our queries are resolved quickly and with the required positive outcome."
Your industry. Our specialty.
Talk to an expert who knows your world — brand standards, night audits, drydocks and all.