Open, scalable middleware at the heart of every hotel
iLink is TigerTMS's world-leading middleware — the Gold Standard for hospitality connectivity. The most inconspicuous yet most important software a hotel runs, it links every part of your infrastructure through one open, scalable integration platform, with more certified interfaces than any other middleware on the market.
One platform. Every hotel system connected.
iLink has become the Gold Standard for hospitality connectivity, providing integration for every leading PMS, TV system and guest-services solution — plus hundreds of other leading hotel systems available on the market. Unlike connectivity via the PMS, iLink's connectivity is open and scalable: hotels choose the best applications they want to use, secure in the knowledge they can interface every system through a single integration platform.
Why hoteliers choose iLink
One implementation replaces a tangle of individual PMS interfaces — saving money, time, and giving you back control of your technology stack.
Freedom of choice
More certified integrations than any other middleware — so you use the applications you want, never limited by your chosen PMS.
Great savings
Say goodbye to per-interface fees from PMS providers and the ongoing 'per interface' support charges. One iLink implementation will suffice.
Speedy integrations
Waiting months for a PMS company to build an interface is a thing of the past. Interface updates are scheduled to stay compatible with the latest releases.
Scalability
Add or remove interfaces as you need them, for a flexible, modular infrastructure that grows with your property.
From a tangle of interfaces to one hub
Most hotels wire every application directly into the PMS — paying a licence fee for each one, with every new interface adding cost and time. iLink replaces that with a single, modular hub.
Every app wired to the PMS
The PMS connects to each software application individually — and a licence fee is charged for every integration.
- A separate, chargeable interface for every system
- New interfaces add more cost and more time
- Ongoing 'per interface' support charges
- Choice limited by what the PMS will talk to
One platform connects everything
An agile, modular approach makes it easy to add (or remove) applications while retaining full connectivity to the PMS — through a single iLink solution.
- One integration platform for the whole estate
- Add or remove interfaces on demand
- Scalability, flexibility and efficiency
- Full PMS connectivity at a fraction of the cost
Modular by design, across every area
iLink is your modern communications layer — modular by design to meet your specific needs, reduce overall costs, and improve operational productivity right across the business.
Telephone systems
Integrate your PBX to instantly know the name and room of a guest calling hotel services — with preferred language, VIP status and allergy information to hand.
Internet access
Quick, easy, user-friendly High Speed Internet Access — controlling access on check-in and check-out while guaranteeing bandwidth.
Guest room TVs
A home-from-home experience with IPTV integration: guests use their own streaming apps, and credentials are wiped at check-out so the next guest can't use them.
Building management
Make big energy savings — interface directly to the hotel BMS to switch power on and off automatically on guest check-in and check-out.
Work force management
Operational efficiency through better employee management — schedule staff around guest check-in/out and assign the right people to the right place at the right time.
Electric vehicle charging
Provide auto-billed car charging allocated directly to the guest room, so there's just one payment on check-out.
House keeping
Connect guest information to the PMS to fulfil guest requests efficiently and keep rooms moving.
Guest mobiles
Integrate Bring Your Own Device with the PMS for enhanced guest service and upsell — tailored promotions and special offers on amenities, spa treatments and more.
Conferencing
Integrate conferencing facilities to the PMS for a professional environment — personalised welcome signage, company display, telephony and WiFi.
Call accounting
Record, report and charge for guest telephone usage, billed automatically on check-out.
See every connection, in real time
Interface health at a glance
Underlying all of the integrations lies a comprehensive and unique reporting and analysis application — the Dashboard. It provides live, real-time information on the status of every interface connection, flagged red, amber or green, so issues surface before they reach a guest.
- Live status for the Event Bus (Mux) and PMS system
- Every interface flagged red, amber or green
- Real-time monitoring across the estate
- The same Dashboard that powers iCharge Enterprise
If a hotel runs it, iLink connects it
PMS, PBX, voicemail, HSIA, IPTV, casting, POS, door locks, room control and far more — search the full, certified list and check your stack.
Connect your whole hotel with one platform
Tell us what's in your stack — we'll show you exactly how iLink ties it together, what it replaces, and how much it can save you.