Your digital guest journey, one scan away
iPortal is TigerTMS's digital guest compendium and mobile guest-services solution — custom-branded for your hotel and accessed simply by scanning a QR code. No inconvenient app to download, no friction: just welcoming, responsive services in the guest's own language. And now it builds itself: iPortal Studio publishes a branded, multilingual portal straight from your hotel website, in a single session.
Point your camera. That's the whole setup.
This is exactly how your guests reach iPortal — no app store, no login walls, no downloads. Scan the code with your phone's camera to open a live iPortal experience and see how a guest browses information, orders, and gets in touch in seconds.
A guest compendium, reimagined
Award-winning by design — shortlisted at The Caterer Supplier Awards and winner of the Guest Experience of Tomorrow Award.
Sustainable
A digital guest compendium that replaces printed directories — better for the planet and always up to date.
No app to download
Guests just scan a QR code. Nothing to install, no account to create, no friction.
Built by AI
iPortal Studio takes the content from your website and publishes a branded portal in a single session.
Single & multi-hotel
Manage one property or a whole portfolio from a single platform.
11 guest languages
Translated automatically — guests select their own language for a personalised, welcoming experience.
Analytics
See which content guests use most and refine the journey accordingly.
Modular by design
Choose only the features you need, before, during and after the stay.
Custom branded
Branded to the exact requirements of your property, end to end.
One screen, the whole stay
Modular by design — switch on the tiles that suit your property and the way you serve guests.
Digital guest compendium
Custom-branded for your hotel, with instant access to real-time hotel information for guests.
F&B order and pay
Increase revenues and alleviate stress for staff — guests order and pay from their phone.
Click to call
WebRTC speed dials let guests call hotel departments free, straight from the portal.
Guest chat
Chat to a single WhatsApp number or WhatsApp Business — meeting guests where they are.
View bill
Guests check their bill any time — improving the experience and saving them a trip to reception.
Guest services
Set Do Not Disturb with a click — with housekeeping notified in real time.
Request tracking
Guests raise a request and follow its status in real time — no chasing reception.
Guest feedback
Capture direct reviews of the hotel and its services straight from the guest.
Social media links
Quick links to your hotel's social pages keep guests connected after they leave.
From a blank page to a published portal — in a single Studio session
A new property can go from a blank page to a published, branded, multilingual portal in a single iPortal Studio session, taking the information it needs straight from your hotel website. No launch project, no manual rekeying, no waiting.
- Content from your website — no manual rekeying to launch
- 11 guest languages, translated automatically
- Branded and published to your property from day one
- Upload and maintain your own content, with single and multi-hotel management and analytics
Every guest enquiry answered — by voice or by chat
iPortal is integrated into AskTiger to address everything from guest enquiries to bookings and upselling opportunities — either by voice or by chat, on whichever channel the guest already uses.
- Guest enquiries answered instantly, day or night
- Bookings and upselling handled inside the conversation
- Voice and chat working from the same knowledge base
- Connect every guest messaging channel in one place
Your information, your guests, your way
iPortal enables you to provide your information to your guests exactly the way you want to. Branded to the precise requirements of the property and modular by design, it's easily accessed by QR code to increase revenue from add-on services, well-timed promotions, and F&B order and pay.
- Increase revenues and improve performance
- Enhance the guest experience before, during & after the stay
- Fully custom-branded to your property
- Pairs natively with AskTiger Guest Messaging
Check-in journey — pre-arrival & express check-in / checkout
A welcome link before arrival, mobile check-in and express checkout — the guest journey starts before the lobby.
Pre-arrival welcome
A welcome link reaches the guest before they travel.
Mobile check-in
Guests check in from their own device, not the queue.
Express checkout
Relieve pressure on your front desk at departure.
Give guests a five-star first tap
See iPortal branded for your property — and how QR-code guest services lift revenue and take pressure off your team.