Rooms ready. Teams in sync.
iReadyRooms is the TigerTMS operations layer that keeps rooms turning and service levels sharp — housekeeping, maintenance, AI-powered lost & found, and minibar in one suite. Staff log in with a scan of a QR code, managers run the floor from a real-time dashboard, and everything feeds straight into the AskTiger Service Dashboard. Integrate it with your PMS, or run it standalone.
One operations suite, four connected workflows
iReadyRooms streamlines processes, improves service delivery, and gives a more personalised guest experience — with significant benefits for the hotel, its staff and its guests.
Real-time dashboard
The acclaimed management dashboard shows cleaning status, ticket priority, staff performance and pending tasks as they happen — by room, by floor or by task.
QR-code login
Staff log in with a single scan of a QR code from a mobile phone or tablet. Intuitive by design, so teams are productive with minimal training.
PMS or standalone
Integrate with your PMS for real-time room status, or run iReadyRooms stand-alone without PMS connectivity.
Mobile-first for staff
Housekeepers and maintenance teams work from a phone or tablet — simple task descriptions and instructions reduce uncertainty and errors.
Priority & VIP
Activate priority status to elevate urgent jobs and VIP guests and rooms, so the right work happens first.
Feeds AskTiger
Every workflow feeds directly into the AskTiger Service Dashboard — so requests open, route and close in one connected view.
A cleaner experience, for a modern age
Efficient scheduling and monitoring for management, slick mobile access for housekeepers, and a one-tap "Make Up My Room" for guests — with room status updating in real time.
Schedule & monitor
Efficient housekeeping scheduling and monitoring, with cleaning status, staff performance and pending tasks tracked in real time.
Optimised workforce
Automate tasks awaiting allocation and assign jobs efficiently, with live status shown for every room.
Seamless communication
Direct, instant communication between housekeeping management on the dashboard and staff on a tablet or phone.
Scan to start
Housekeepers log in with a scan of a QR code, then navigate an intuitive mobile view with minimal training.
Clear tasks
Simple task descriptions and instructions reduce uncertainty and errors out on the floor.
Make Up My Room
Guests using iPortal tap a "Make Up My Room" button, and can set "Do Not Disturb" — honoured and actioned promptly.
Smarter maintenance, smoother operations
Identify, report and resolve issues faster — with intuitive tools, instant photo-based ticketing and powerful reporting that keeps rooms guest-ready every day.
View, assign, track
Efficient maintenance ticketing and monitoring — view, assign and track every ticket effortlessly from desktop or mobile.
Right person, right job
Prioritise productivity by allocating the specific qualified tradesperson to each ticket.
Proactive reporting
Robust historical reporting spots recurring patterns and repeat failures before they become problems.
Rooms back faster
Real-time notice of fixes means rooms can be released for check-in the moment they're ready.
Photo-based ticketing
Teams scan a QR code to log in, then upload photographs to show the issue and the resolution on every ticket.
One conversation
Simple task messaging shares updates and answers queries across management, housekeeping and maintenance.
Return lost items to your guests, effortlessly
Guests losing personal items is a recurring problem. AI-powered matching delivers a fast, simple and professional resolution — turning a frustrating moment into a five-star final impression.
Less repetitive admin
Standardised procedures and automated matching cut handling time for staff and guests alike.
Fast returns
Return items fast — collected in person or shipped after check-out. A smooth recovery turns frustration into a five-star memory.
Complete visibility
Track every item, return rate and average resolution time in one place, from discovery to delivery.
Reuniting guests with their belongings
An intelligent matching engine automatically connects guest-reported items, found items and stored inventory. On every new entry the system generates a likely match in real time with a confidence indicator — staff action the match, or log the item as lost or found, in one click.
Capture & log
Upload a photo and description from housekeeping, maintenance or the front desk. The system auto-generates a match confidence (High / Med / Low) and flags the item as lost, found or matched instantly.
Track & return
In-house guests are contacted to collect in person; checked-out guests have items shipped with tracking — with a full audit trail for every item and interaction.
Every item taken, on the guest's bill
Room attendants and housekeepers record what guests use and post it straight to the folio in seconds — with categorised items, product images and PLU codes that match your PMS, so every charge is captured and no revenue slips through.
Three ways to post
Tap from all items, browse by category, or key in a PLU code or product name — whatever's fastest — then get on-screen confirmation the charge is on the guest's bill.
Fridge to folio in one tap
Select the room, post the item and move on to the next — all from the device staff already carry, with no separate visit and no charge slips.
Images & categories
Every item carries a product image and sits in a clear category — beverages, confectionery, savoury snacks and more — so attendants find the right item at a glance.
Right charge, every time
PLU posting codes reconcile with your PMS, and flexible VAT codes bill confectionery, alcohol and more at the correct rate on every stay.
Built into housekeeping
Minibar posting slots into the housekeeper's routine alongside cleaning, tickets and lost & found — or give dedicated attendants their own focused view.
Reporting & iCharge
Dashboards track popular items, daily postings and revenue, with a full audit trail and charges flowing into iCharge ancillary reporting, broken down by category.
Keep every room guest-ready
See iReadyRooms running your floor — housekeeping, maintenance, lost & found and minibar in one suite, connected to the platform you already run.