Resources that explain how we enhance performance, productivity and the guest experience

Resources that explain how we enhance performance, productivity and the guest experience

Resources that explain how we enhance performance, productivity and the guest experience

White Paper

The Future of Guest Services

As we emerge from the Coronavirus pandemic and enter an era of the “new normal”, there are both challenges and opportunities facing many Hoteliers.

Although business travel remains low for most countries, the welcome demand of “Staycationers” has generated high occupancy and room rates. It’s important therefore for hoteliers to understand – and react to – the traditional and new factors that influence the guests’ decision of which hotel they select.

New technology will be an intrinsic factor in enabling Hoteliers to adapt to the new normal to meet the revised Guest requirements and expectations.
This whitepaper explores the issues hoteliers face, and offers practical and sustainable answers on how to retune to offer a superior guest experience.

Download White Paper PDF

    Brochures

     

    The world’s most widely deployed middleware solution

    Download iLink Brochure

       

      Communications management with data analytics and reporting

      Download iCharge Brochure

         

        WiFi management providing all-in-one guest internet access

        Download iSurf Brochure

           

          Cloud WiFi management providing all-in-one guest internet access

          Download iSurf Pro Brochure

             

            The no download, zero footprint approach to guest information with integrated voice and messaging technology with no need to install any apps

            Download iPortal Brochure

               

              At a glance brochure

              Download iPortal Brochure

                 

                Feature rich voice messaging and guest wake-up solution

                Download innLine Brochure

                  Supporting Collateral

                   

                  Datasheet showing the advanced reports available in the iCharge Enterprise Advanced Reporting Module

                  Download iCharge Datasheet

                     

                    The advantages of upgrading to iCharge Enterprise from iCharge Cub or iCharge Pro

                    Download iCharge Advantages

                      Video Library